Thank you for getting in touch – I’ve received your message and it’s safely in the queue. GeekyClean is a one-goblin, disabled-run bathhouse, so replies can take a little longer than a big company. I aim to respond within 3–5 working days, but around restocks and subscription shipping it might be a bit slower. If your question is about an existing order, please include your order number so I can find you faster. Thank you so much for your patience (and for supporting a tiny business like this one). 💛