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Covid19 Shipping Update (International Orders)

Update for international customers

Hello Everyone!

We are aware that a lot of our international customers are still waiting on orders placed in April (Especially our USA Customers).

We have received information that there are significant delays on items entering customs at all ports outside of Europe that are awaiting scanning into and then processing by customs & USPS.

Rest assured we are keeping an eye on the situation and your orders have been dispatched when you received the notification of it, if you chose a tracked shipping option your tracking number will also be on there. 

For those customers on our International Economy service, we can only ask you remain patient during this time, rest assured your order is on its way, albeit a little slower than normal.   

As much as we wish it wasn't (because then we could fix it!), this delay is completely out of our hands and is as upsetting for us as it is for you, after all we want nothing more than for you to enjoy your awesome purchases!

If you have any questions or concerns, please contact us by replying to your order email, that way we have your order number and can look into things quicker.

Stay safe during this weird time!

 

James and Steph

GeekyClean

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